Conversational Virtual Assistant
Meet Aurora Borea, our chatbot for intelligent customer support
Conversational AI Virtual Assistant: Features
Automate customer support and boost productivity with your virtual assistant solution.
24/7 Personalized Customer Support
- Handling common queries about the company’s services and products adjusted to the specific client’s request
- 24/7 availability during festive seasons and hectic times
- Personalized human-like responses
- Immediate comprehensive response to the query based on the company’s proprietary knowledge base
- Virtual assistant tool for multilingual support
- Recommendations concerning the topic generated by ML
Automated Sales Team Support
- Automated Q&A with customers to free up your human agents for more intelligent and urgent tasks
- Effective appointment scheduling across time zones
- Fast data transfer to the sales team (conversation history and context)
- Automatic email notifications to the sales team and customer
Appointment Scheduling
- Back-and-forth communication handling
- Scheduling tasks across time zones
- Calendar integration
Easy Integration with CRM
- Automated data extraction and summarization from conversations
- Prompt creation of CRM records required
- Enhanced data precision
Text and Voice Recognition
- The ability to audio communicate your need to a chatbot
- Fluid and natural customer experience
Develop your virtual assistant business tool today!
Your business needs help with customer support? Contact us, and our engineers will
help you develop an AI virtual assistant software crafted to your needs.
Benefits of Virtual Assistant
Effortless Customer Service
Personalized Experiences
Routine Task Automation
Increase Deflections and Agent Productivity
Cost Reduction
Insights and Analytics
Why Partner with InData Labs?
Strong Expertise
Certified Engineers
Gained recognition in Generative AI development data science, and analytics.
Customer-Oriented
Promoting a positive and customer experience at every step of their journey.
Global Experience
Developed disruptive solutions that scale for a myriad of companies across the globe.
InData Labs is a certified AWS Partner
As a certified cloud development partner, we build and seamlessly scale our clients’ cloud solutions within a diverse AWS ecosystem. We help solve data and analytics challenges using a broad portfolio of purpose-built analytics services, scalable data lakes, and warehouses.
Trusted by Innovative Companies
Let Our Clients Do the Talking
Marat Karpeko,
Frequently Asked Questions
What is VA software?
VA software stands for virtual assistant software developed to assist a set of repetitive or tiresome tasks.
From saving time on complex initiatives and projects, and improving efficiency, to cutting labor costs, virtual assistant software tools can be of great help.
Here are the key benefits of having a virtual assistant:
- Automating business tasks
- Freeing up your human employees for more complex tasks
- Reducing operational costs
- Being available for customer support 24/7
- Advancing customer service
- Increasing client loyalty
- Boosting revenue, etc.
Which is the best virtual assistant technology? X
Generative Al is an acclaimed technology to assist in virtual assistant software development for a good reason. Generative Al combines Al and NLP to understand the context of customer queries, generate a prompt human-like response, and give the customer the most support they need. The technology enables fast and to-the-point text generation, personalized messaging and recommendations, smooth data transfer to the sales team, and more.
What is a CRM virtual assistant?
A CRM virtual assistant is an AI virtual assistant that enables smooth work with your customer base including data transfer and improvements, file sharing and document management, scheduling appointments and keeping track of sales calls, lead management, and sending emails and invites. A custom CRM virtual assistant developed to your needs can enhance your work processes and boost income.
What is an example of conversational Al?
Conversational AI can be a valuable asset to your business operations, improving your team efficiency and increasing your customer loyalty.
Here are some modern use cases of conversational AI:
- A website chatbot – available 24/7 for your clients and generates personalized messages to accommodate the needs of the clients
- A CRM virtual assistant – simplifies the work with your customer base by solving data entry and transfer issues, scheduling appointments, and managing leads
- A real estate virtual assistant tool – provides help for real estate agents in keeping the base up-to-date, scheduling calls, and tracking time.
- Text generation software – enables quick and easy content creation and editing from scratch
- Voice assistants – voice-activated bots that recognize text and convert it into voice and vice versa
- ChatGPT tools for optimized design – tools for helping with design tasks such as logo, social media banner, video, flyer creation, etc.
